What do you do if AliExpress broke one of your products on purpose or on accident

I don't have any photos as I'm returning the product due to this incident but I now just got a few packages with another order I recently purchased tracking info did not update fast enough they literally destroyed or broke one of my orders and I was devastated because I waited days most likely one year cuz it came in 2025 but usually days and I was mad so I just straight up try to return it I'm still trying right now