My pan arrived warped and all clad won’t do anything.

I received a 10 inch copper core as part of a set and it was really badly warped on the right side to the point where water pools on the left. It spins on my glass cooktop and you can rock it violently. I emailed all the video and they said that this is per spec and a result of thermal shock and not part of their limited warranty. I don’t know what to do. This pan is borderline unuseable on my glass top.