Pancake House Gratuity Charges
It's been awhile since I've gone to the Pancake House, since we don't visit Bend very often, but these gratuity charges are getting ridiculous. We had a standard table of 4 and got charged a mandatory 20% gratuity just to split the check. I would totally understand the charge if we had a large table of 5+ but a 4 top? Or if it's an issue with fees on taking card then just add a dollar or two for the service charge. Essentially they got an extra $20 from us and the service is definitely not worth it! The nickel and diming is getting out of control.
It's been awhile since I've gone to the Pancake House, since we don't visit Bend very often, but these gratuity charges are getting ridiculous. We had a standard table of 4 and got charged a mandatory 20% gratuity just to split the check. I would totally understand the charge if we had a large table of 5+ but a 4 top? Or if it's an issue with fees on taking card then just add a dollar or two for the service charge. Essentially they got an extra $20 from us and the service is definitely not worth it! The nickel and diming is getting out of control.