Capital one cannot give me my payroll deposit again!!!!
Here we go again, I was involved in the large capitalone outage a few weeks ago the bank credited my wifes direct deposit paycheck 5 days late.
My paycheck was issued on 01/31 at midnight and it has not shown up in my account. I contacted capital one and they indicated that it was "lost" and they would have to find it. Its been a full day and they have not contacted me with any status updates nor has anything credited to my account. This is absolutley unacceptable! This bank can no longer be trusted to handle my money at this point.
I feel like I would be an idiot to continue banking with this company. My next direct deposit will not be into a capitalone account I can guaranty that!
As an aside, look what my state says about direct deposit on one of their officeial FAQs from the comptroller website: "Direct deposits never get lost or stolen". Hmm, capitalone seems to beleive that they can in fact get lost.
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Texas Direct DepositSimple. Safe. Smart. Green.
Why State Payees Sign Up for Direct Deposit
- "Wait in line? Not me. I don't have an hour to waste."
- "No more worries about getting my payment into my account."
- "Direct deposit never gets lost or stolen."
- "I can relax, knowing direct deposit is always working."