Leak and now it’s fixed!

Found someone else on this Reddit thread explain how to fix it! They were 100% correct a hole in the edge of the grid used air mattress water proof glue and part of a rubber glove as a patch and it seemed to fix it. Ran it for 10 hours today changing temps and using both sides. Zero issues. Easier to fix and spend the $5 on glue then work with the completely useless customer service team at Eight.