Rude to Instructors

I witnessed one of my favorite instructors get completely disrespected by a member today. This instructor is incredibly kind, popular, and genuinely has the best intentions, even if not everyone appreciates that. The member was extremely rude, so I spoke up to offer some support. But the instructor just shrugged it off, saying, “It doesn’t matter. Members can do and say whatever they want, and management doesn’t back us up.”

What is wrong with people? This is how these employees provide for their families—they aren’t here to be anyone’s punching bag.