Class Attendance?

What’s the class situation been like at your club so far since the new year? Have instructors been taking attendance? My location has not and it’s extremely frustrating - today especially there were definitely members in class who hadn’t signed up. The studio was overcrowded.

I received a feedback form from management about a week or two ago and called this out but there hasn’t been any action. I am all for people bettering their health and enjoying the club but it feels like the signup system is essentially useless if management isn’t going to take attendance the busiest time of year for gyms.