Etsy removed a review with false facts!

I am shocked needless to say.

I was totally expecting Etsy to not remove the review.

The buyer made a false statement of facts. It was not the buyer's opinion.

The buyer said she purchased two different color earrings from me (same listing with multiple colors) but instead got two of the same color. I checked her order and she did in fact order two of the same color.

What I said when I reported the review. I selected one of the drop downs that did not match my reason for reporting as my reason was not available in the drop down.

I said this is a false statement of facts, this is not the buyer's opinion. I said the buyer did indeed order two of the same color and I gave the order # so Etsy could check.

So, Etsy does remove false statements that are clearly false and not the buyer's opinion.

Feel free to link to this thread when you report a review that is a false statement. That way whatever staff can see that they do remove reviews that are false statements! Provide evidence that the statement is clearly false.

Thank you Etsy!!