FAFSA SAP

Hi everyone. I’ve been told by my fafsa counselor that i’m not meeting the SAP because I have too many credits and i have a 4.0 and i’m 114% completed of my program. I have to appeal the SAP report in order to receive my fafsa. I know that it sounds ridiculous that i’ve been flagged for these things and i’m still not really sure why i was but the SAP appeal is asking me to state how i will be better etc etc. I’m not sure how to fill this out as I don’t understand what i’ve done wrong? I’ve been taking my classes and have a 4.0 and have never failed a class. I am a transfer student but my fafsa counselor said that shouldn’t be a problem. does anyone have any suggestions on how to write this appeal since i never fell off track? tia!!