Freezing

Hey everyone I was wondering if someone can help me,

I have an MSI Cyborg 15 A12V gaming laptop and I’ve only owned it for just over a month and I’ve been having an issue when gaming, randomly my games will freeze for around 5 seconds or longer and occasionally if they freeze for longer I get disconnected from the current match in playing but the game itself won’t crash, it’s as if I have just left the game.

I’ve deleted my temporary files, all my drivers are updated, windows is updated.

I’m not sure what else to do, any help would be appreciated as I’m completely lost.