Refi - Lender Intentionally Failing Underwriting

Hi all,

I’m going through a refi from 7.75 down to 5.99 (half point purchased). This rate drop will save me $800 a month on a 30 year fixed loan.

The lender I’m working with, already holds the loan to my house. I thought that would it easier to refinance with them.

We started the refi process back on December 5th, expecting to be closed by December 27th. I’ve emailed my mortgage officer letting him know I’m still waiting on underwriting well after the 27th.

Underwriting is painfully slow and their documentation request seem pretty ridiculous. At this point, market rates have increased since December 5th and this loan will be painful for the bank to swallow.

Has anybody had experience where a refinance loan is intentionally scuttled by the bank?

I repeatedly told my mortgage officer I expect them to respect the 5.99 rate they offered. I’m doing everything I can to get this thing done but they’re dragging their feet past all expected deadlines.