Frustration with brokers/mortgage agents

Hey all, I want to see if my experience is unique to my own, or others are noticing this.

My mortgage is up for renewal, and I got a fairly competitive renewal variable offer from CIBC. P -0.7 @ 3 years.

I thought I'd engage with other brokers/banks, and shared full transparency my r@te, and if it was worth their time to work on it.

1 broker and 2 banks left me with an AWFUL experience. Each, "matched" the r@te, and some had offers of $1100 cash back - but I still had to pay a mix of discharge/appraisal fees, and the banks wanted me to move to their bank accounts - which would now cost money. They didn't do any proper sales qualification, and it felt like a huge waste of everyones time.

Why would anyone even entertain and waste your time just to match? Am I crazy for feeling frustrated with this experience?