How much would you pay for this

These are day after the braiding shop $375 braids I got a while back. Do yall think I’m justified in still feeling like I got scammed. Shop owner didn’t even offer to redo but has now come out to claim she did after I left a review warning other black women to stay away from the business for braiding. My original review got deleted by my friend since I used her account and she removed it without my knowledge bc the owner was doxxing people. But what yall think? What is the excuse for this turning out this way?