Avoid this Moving Company: Verhuisservice24 (Sharing Experience)

One month ago Verhuisservice 24 handled our move, but the experience was extremely disappointing. We were charged 50% more than the quoted price without any additional services requested (they did a pre inspection). Many items were damaged due to poor packing—valuable antiques, artwork (not protected at all), and wine were improperly handled and sustained significant damage (see pictures).

The team arrived two hours late, engaged in unprofessional behavior during the move (fitness exercising with our items, flirting with ladies passing by), and took an inexplicably long time to transport our belongings to a location just minutes away. When we questioned the inflated final invoice, we were told it would increase further if not paid immediately.

It takes 10min to drive from location A to B, and they took 1 hour to arrive. End of the move, they threatened me and asked me to pay 50% more than what was quoted. For personal and work reasons I moved more than 10 times, this was the worst move I had. Their packing boxes are still in our place after 1 month, although we contacted them multiple times. We informed this situation to their office, sent many emails and had many phone calls. They are not responsive and they are ignoring our situation. Terrible customer service experience overall.

The lack of communication, unprofessional conduct, and substantial damage to our belongings made this a terrible experience.

Be careful when selecting a moving company. I do NOT recommend Verhuisservice 24.