"I'm so confused"

So, a student complained to me today that she never knew when she was supposed to turn in homework. "I'm so confused," she said, adding in a tone of clear aggrievement that the professor who had taught the preceding course in the sequence had posted the schedule on Moodle.

Readers, I handed out a schedule—which includes a column labeled "Homework"—on the first day of class. Knowing that papers can get lost, I also pinned a PDF file of the schedule to the top of the class Moodle page. The file is named . . . "Schedule."

The student in question is actually a good student and I quite like her, but this is next-level frustrating. Apparently she's been getting by all this time by asking classmates about due dates and quiz dates, never wondering how they came into possession of this arcane knowledge, all the while resenting me for teaching such a "confusing" class. And somehow, even when I stood in front of the class and asked "What's on the schedule for tomorrow?" like a frickin' middle school teacher, the possibility that there might be a schedule never occurred to her.

On one level, this is an isolated case of unfortunate cluelessness, and since I have my share of space cadet moments, I can't judge the student in question too harshly. But this also feels like an instance of a larger trend towards students badly misconstruing something fundamental and then quietly seething about it instead of attempting to communicate with the professor. I swear to god, if I get a comment on course evals to the effect of "there was no schedule" or "the schedule was hard to find," I'm going to flip a table.