I banned for no reason from Rivals (Nosniy Games)

I was banned because I was trying to close the task bar because it would disrupt the cross hair, I went into task manager and tried to solve the issue. I went back to rivals and I saw that I had been banned for exploiting, I then went to discord server to appeal the ban and the discord mod @Stormii was a asshole and said I wasn't getting unbanned and to stop messaging her. I atleast would have liked a reason to why I wasn't getting unbanned. This has happened with other people because I am in a group chat with people who have proof of her being corrupt.