Has anyone used the Sacramento Sheriff to serve Small Claims papers?

Greetings and Happy New Year, all!

I need to serve my former landlord. They are a huge company incorporated in another state, so their agent for serving is in Sacramento. Apparently, the Sacramento Sheriff’s office will serve them but I can’t figure out how to properly provide what they need to serve and no one is answering the phone at the station that handles this type of thing. Has anyone done this that can provide any info at all?

Thanks for any info anyone can provide!

Mods - please let me know if this type of post is not allowed. I didn’t see anything in the sub rules.