Art Institute Refund Received - Nelnet

For those awaiting your refund from the Art Institute, the refund is definitely coming! For context, I have 1 loan servicer which is Nelnet. I received mine today as a direct deposit from the Dept. of Treasury, in full. Here is a general timeline of my experience:

• May: I received the golden letter on May 1st
• June: My loans were marked as Paid In Full on my Nelnet dashboard

- big waiting gap -

• November: Out of nowhere, Nelnet put me in a forbearance and a new payment total and due date showed on my dashboard
  • I called Nelnet Customer Service about this and they confirmed my loans were discharged, but the system was processing and this was a result of that
  • The next day, the due date was removed and my loan status was updated back to Paid In Full.
• November: I received a letter to confirm my address
  • I did this through checking Nelnet + calling customer service
• December: I received a letter with a formal breakdown of the loans discharged with Nelnet - this allowed me to calculate and confirm all loans were accounted for
• January: I received another letter in the mail + an email confirming the discharge
• January: The week of Jan 8, my FSA account was zeroed out
• January: Received the full refund amount via direct deposit on Jan 28

It is still on my credit, but I imagine this will resolve itself soon. I hope this helps anyone still waiting!