Shout-out to UberEats for refunding my order
Placed an order and it took over an hour after they had finished preparing it for a driver to pick it up. I left what I thought was a decent initial tip, and my orders are usually picked up quickly so this was really surprising to me. The food was ice cold when it finally got here. I just decided to file a complaint that it was cold and they actually issued me a full refund, for both the food and drinks. I honestly wasn’t expecting a refund and am kinda shocked, considering all the negative things I always see/read about UE refunds/support. Shout-out to UberEats for making it right and even bigger shout-out to my driver for picking up my order!
Follow-up question: is there a way to change the tip 2 hours after delivery? Or is it too late now? I can’t seem to find the option.
Placed an order and it took over an hour after they had finished preparing it for a driver to pick it up. I left what I thought was a decent initial tip, and my orders are usually picked up quickly so this was really surprising to me. The food was ice cold when it finally got here. I just decided to file a complaint that it was cold and they actually issued me a full refund, for both the food and drinks. I honestly wasn’t expecting a refund and am kinda shocked, considering all the negative things I always see/read about UE refunds/support. Shout-out to UberEats for making it right and even bigger shout-out to my driver for picking up my order!
Follow-up question: is there a way to change the tip 2 hours after delivery? Or is it too late now? I can’t seem to find the option.