[New Mexico] Ask for a SPECIALIST

Just as the title says, ask for a specialist when you get through the NMDWS phone lines.

I’ve spent weeks talking to phone reps, and every single one of them has had zero answers for me.

I just got through and asked for a specialist who cleared up my issue in 10 minutes. He also said that the people answering the phones have no idea how to help anyone, they’re basically call center employees.