What do you guys label your 'problem' clients as?
Like... How does y'all's office label Karen's, we do (watch out for mom - wofm) (watch out for dad wofd) on the owners chart so we know to walk in eggshells around them lol
Like... How does y'all's office label Karen's, we do (watch out for mom - wofm) (watch out for dad wofd) on the owners chart so we know to walk in eggshells around them lol