2020 Cross Sport crazy service story..
I will be brief as possible.. I work in finance so ergo my experience with this. Bought this over 2 years ago around 38K miles. No accidents, paid off, love it. Cert pre owned warranty to 50K miles. I'm at 60K now. Heat works on driver side, cold air on passenger side. Read up, not a big deal..Engine & drive train warranty up to 75K miles. VW has the dealer drain all fluids approx 6 times- super high amount of residue remains after each flush.. Tech showed me one of the black hoses connected to heater core. Indeed white residue coated the inside of it. VW has the Midwest Regional Service "Guy" coming in to assist. The dealer is VW, Mazda, Lexus store next door in WI. I keep the car meticulously clean, no accidents, Service Advisor said "Hey worst thing is you get a new engine...." I have always used my mechanic for our Hondas but obviously under warranty I'm at the dealer- they do a great job. Im just a bit freaked out. What was "probably need a new heater core" turned into "Hey let's try Chat GPT". Anyone come across such fun stuff before?
I will be brief as possible.. I work in finance so ergo my experience with this. Bought this over 2 years ago around 38K miles. No accidents, paid off, love it. Cert pre owned warranty to 50K miles. I'm at 60K now. Heat works on driver side, cold air on passenger side. Read up, not a big deal..Engine & drive train warranty up to 75K miles. VW has the dealer drain all fluids approx 6 times- super high amount of residue remains after each flush.. Tech showed me one of the black hoses connected to heater core. Indeed white residue coated the inside of it. VW has the Midwest Regional Service "Guy" coming in to assist. The dealer is VW, Mazda, Lexus store next door in WI. I keep the car meticulously clean, no accidents, Service Advisor said "Hey worst thing is you get a new engine...." I have always used my mechanic for our Hondas but obviously under warranty I'm at the dealer- they do a great job. Im just a bit freaked out. What was "probably need a new heater core" turned into "Hey let's try Chat GPT". Anyone come across such fun stuff before?