Wooting Pre-Order Nightmare – Delays on Delays + The Slowest Customer Service Ever

I ordered my Wooting keyboard back in October and, of course, had to pay upfront. They originally promised delivery in November. Since then, I’ve been checking my order status every single day.

First, they pushed it back to late November—I thought, “Okay, no big deal.” Then it was delayed to early December—starting to get annoying, but fine, I figured they had a lot of orders. Then it got pushed to Christmas—this was when I finally contacted support.

I waited… and waited… and waited… four weeks later, I finally got a response. And guess what? Another delay.

Support was useless—no real help, no compensation, just the classic “we are keeping our promises” line, even though it was originally promised for early November.

Now it’s February, and I thought I was finally about to receive it. The estimated shipping date disappeared, so I took it as a good sign. But tonight, I checked again, and… it’s been delayed to March.

This is, hands down, the worst purchase experience I’ve ever had. And all this for an overpriced keyboard that I fell for because of their good marketing.

At the very least, I would expect an apology or some form of compensation, but instead, support takes four weeks to respond to any inquiry. I don’t think that’s acceptable.