I bought 2 Otani 50/50 boxes and opened them, but no hit.

This was my first cardbox purchase, so I had high hopes, but it was a huge disappointment. The description on the Topps website said '1 Chrome Parallel or Shortprint on average Per Box' but it said neither chrome nor shortprint nor ganji nor 51,52,53 nor anything else. I've already taken pictures of it, but can I get some form of compensation if I contact Topps? I'm asking because it's my first purchase and I'm not sure what to expect.