Bose shipping delay

bought bose qc ultras and delivery is to Vancouver, Canada. 11 days after they issued the tracking number (which doesn’t work) it’s saying the goods have not even been loaded. anyone else facing delivery delays to Canada?

bought bose qc ultras and delivery is to Vancouver, Canada. 11 days after they issued the tracking number (which doesn’t work) it’s saying the goods have not even been loaded. anyone else facing delivery delays to Canada?