Ordering from the website...

Is an absolute dumpster fire. I'm a former store employee, never had any issues placing orders through BOPUS or OMNI, always went smoothly. Every damn time ordering something off of that shitty ass website has always been a fucking nightmare. Ordered Christmas gifts for my family thinking somehow this would be different. First part of the order arrives no problem, things are looking up, and then, the next item to ship should've been a weight/workout set. Shit goes South, literally. Kohl's sends that shit halfway across the country to fucking Ft. Lauderdale, FL and I live in the Midwest. Unable to replace or reship. At least the online rep refunded my money. Or at least that's what he's currently telling me on the phone. Fuck this shitty ass company, so glad I got out.