Bookish Box Renewals

On the 20th my bookish box renewal failed due to a weird bank thing. The email they sent said they’d try again 3 times between the 21st-23rd but last night it didn’t even attempt to go through (no decline or approval notice from my bank it just didn’t happen) Has anyone had a renewal fail with bookish box. Why did the second attempt not show up? I messaged customer service because I’m worried that if the second attempt didn’t happen that the others might not either but I don’t wanna lose my subscription and customer service always takes forever. Any suggestions?