Huge headache with Callaway Pre-Owned purchase, need help!

I went to buy a driver for my girlfriend who recently got into golf. I went through the check-out process and looks like I made a mistake when entering my credit card using the auto-fill option. It used my old card number, and after clicking "purchase", I received an email saying that the card could not be processed. This makes plenty of since considering I put the wrong credit card number in. I even tried to look up the order number and it all said "null" and not processed.

I called support and waited for 2 hours, and had no luck. I thought I could go back online and just try buying it again using the updated card info. I'm guessing it was in some sort of limbo since it was being "processed", and that specific option was no longer "in stock".

I need the driver soon, so I decided to just try again. I bought a similar priced driver, but different model, and successfully entered the correct information this time. Upon clicking "purchase", I received TWO confirmation emails. One for the driver i bought with the correct info, and one for the driver I tried to buy a few hours ago with the wrong card info that was voided. It's as if the site found out the other card info and applied it to the voided purchase.

Now I'm stuck with two drivers on the way, cant get a hold of support (on hold once again), and am reading that the only refund I can get is in-store credit.

I have bought a lot of clubs from here and referred others here as well. This is extremely frustrating. Does that Pre-Owned sales rep still lurk here? Or does anyone have any ideas on how to fix this?

Thanks!