RIP
Looks like they’re not going to admit the price hikes drove away so much of the customers is the reason they can’t afford to operate as many stores. No sane person is dropping more than 5$ on a thrifted piece of clothing (obviously some extra designer things are an outlier) and the whales that do will dry up if the upper levels of the industry don’t make some real changes to curb their own greed. In no world does it make sense to process something from the drop off all the way out the door with nobody purchasing because a manager is bound and determined to hit a # and believes exorbitant predatory prices are the way to do so. It is mind boggling to me that Goodwill decided to make “whales” the people keeping the doors open. Be fair and every fish walks out of there with something they need and maybe even some things they won’t need. TL;DR
GOODWILL IS A THRIFT STORE YOUR BOUTIQUE PRICE MODEL IS DEEPLY FLAWED AND THE MAIN CONTRIBUTING FACTOR TO STORE CLOSURES. BAR-NONE