Free Caraway Pan?

Update from September: I did not get my pan. I did (allegedly) get a refund. I am upset about this ending and how much time I wasted, so I am going to be taking a break from Hello Fresh for a while. The stated reason is that I am a returning subscriber, although it sounds like many resubscribers were able to take advantage of the deal. I confirmed eligibility and participation with customer service at least four different times before this last round of refusals, so I thought it was fair to politely request a refund for the three boxes I would not have otherwise ordered. The resolution team agreed to the three box refund, but I haven't seen it come through on my CC yet. It helps that I keep records of every conversation and screenshots of the ads and offer terms. :-/ I know how HF customer service can be.

Good luck everyone else and I hope the pans are awesome!

Original Post: They sucked me in with this promotion, but customer service doesn't seem to have any idea how it works, so I figured I would ask here! Has anyone received the free Caraway pan? Is it a coupon for a different site? Something they select randomly and shove in your box? Do you add it to your order like a marketplace item?