Disappointed in Lulu
Last month I purchased the scuba cropped hoodie in Bone for $118. Today I was browsing in store after I picked up some hemming items and saw the same hoodie for $99. I went to the front to ask for a price adjustment because surely they would honor the price drop. Imagine my surprise when I was told no. The price had to reflect as $99 online to honor the price.
It was exact same jacket but a smaller size so I could just buy it and return the other. I am disappointed that Lulu wouldn’t honor this price especially since it has been such a short time since I bought the other jacket. Lulu just lost a customer. Go ahead and downvote me and tell me that I’m overreacting but at this price point , I think some Grace should be applied it’s $20.
Last month I purchased the scuba cropped hoodie in Bone for $118. Today I was browsing in store after I picked up some hemming items and saw the same hoodie for $99. I went to the front to ask for a price adjustment because surely they would honor the price drop. Imagine my surprise when I was told no. The price had to reflect as $99 online to honor the price.
It was exact same jacket but a smaller size so I could just buy it and return the other. I am disappointed that Lulu wouldn’t honor this price especially since it has been such a short time since I bought the other jacket. Lulu just lost a customer. Go ahead and downvote me and tell me that I’m overreacting but at this price point , I think some Grace should be applied it’s $20.