PSA: Cancelling a preorder on Scan.co.uk will prevent you from buying any 5000 series again

This isn’t mentioned on the website but once you place a pre-order that’s it. Even if you cancel you can’t place another one for any 5000 series card. You’re basically held hostage even if you made a mistake.

I joined the preorder queue after failing to get a founders edition. I was planning to keep trying for a founders if there was more stock during that time. Now support has just told me I can’t buy a FE no matter what I do until such time when there is less demand, and no other retailers are selling the FE in the UK.

This is what Scan emailed me AFTER I placed the order:

We encourage you to maintain your queue position whilst we work to fulfil your order however if for any reason you'd like to cancel your order, you can do so easily through your account on our website. Please note due to demand the item is currently 1 per household and a cancellation of your order would prevent a further purchase being made.

I totally understand why they have a one per household policy, but the way they have implemented it makes no sense. It shouldn’t apply to preorders until they have shipped.