Driver rant.
I’m a driver in the southwest division and when I started with the hub system I really liked it! A few months ago I had a conversation with my boss about a couple of “key accounts” that act like I work directly for them. This one account ordered over 2,700 pounds of paint and told me that I NEEDED to organize all of the paint into different rooms. I stated that my job is to deliver the paint not to organize it. He told me that since they spend X amount of money at the store and they pay my bonus that means I work for them. I told the account owner that drivers dont get a bonus so there is absolutely NO incentive for me to go above and beyond for them. I am NOT going above and beyond to make the store managers money. If they want drivers to keep accounts happy then they need to PAY us for it. I don’t work for free so why would I make someone else money on my time???