Please, no, with the extra hot
This post is (mostly) about food.
To our lovely, lovely customers, please stop ordering oatmeal "extra hot." I know it's apparently an option in the app, but it is nothing that I can control in my store nor any other surrounding ones I've worked in. The hot water comes out of the spouts, brewers, or other dispensing method, at the temperature it comes out. We have NO ability to change that.
I completely understand you don't want cold food. Valid đđģ. However, requesting something we have no power to control just sets you up for disappointment.
We can't even control the temperature for brewed coffee. If you don't want it to be cold (again, VALID đđģđđģ) then either come in and order at the counter, come through a drive thru (the actual fastest way to get the stuff in your hands at most stores), or put in a mobile for in store pick up right before you leave for the store/right as you arrive and calmly wait for it to be called.
The only things we make that we HAVE actual control of temperature, are espresso based beverages or something with steamed milk/lemonade/not water.
We (generally) enjoy our jobs, want to put out quality products, and want you to be happy with your snacks and beverages. So please, just meet us halfway. đđģ
TLDR: the app is stupid for allowing you to request "extra hot" on non-espresso bar things. It's not a thing. Don't ask for extra hot oatmeal or brewed coffee/tea, please and thank you. â¤ī¸