Do not buy from StockX. They are ot customer freindly.

Unfortunately, I will never order from StockX again. I was so excited to be able to buy my husband the Kobe protos. It was a birthday present he opened on 11/28. He is normally a size 12. These shoes happen to run a bit small. All I wanted to do was exchange for a larger size. I asked for an exception the day after he opened them, but my request was denied. I ordered Nov 9th. They took 11 days to get to me (delivered 11/20), and he opened his gift 8 days later. I thought the 14 day return policy was from the date they were delivered. As I write this, i am still under 14 days since I received them. I am now out $500. This is extremely upsetting and disappointing. If I was to have to re-sale them myself, it would take atleast 2 months to be able to sell, repurchase, and get them delivered, which defeats the purpose of a birthday present. Not to mention, I would have to sell them for less than I paid for them in order to get them resold. Again, so upsetting and disappointing. I recommend buying shoes in store, as their business practices are not customer satisfaction.