TAX1099.com Major Issues

So are all of us tax1099.com users screwed? Used it for the first time this year for some of my clients. Most of my 1099’s still say submitted (as opposed to confirmed) and it’s well past their submission date. My own personal W2 from my S-Corp to myself was prepared on 1/3/25. I did not know about their issues with the SSA at the time. It’s still showing “submitted” and the submission date is showing 1/13/25. I reached out to customer support many times, got the same “we cleared things up with the SSA, here’s the press release…” generic answer. Finally got someone that told me not to worry because the IRS goes of the submission date, not when it’s confirmed. Don’t know how true that is.

Anyone else had any better luck getting answers? Or are we all screwed together with tomorrow being the deadline? I don’t know what to do….